Roger Conway
08-07-2003, 01:19 PM
January 2003
Dear Mr. Miklaucic
Before you deal with a company, you never really know what kind of relationship it will turn out to be. You always hope for honesty, integrity, good service and of course - superior products. If everything goes perfectly, you sometimes still never find out. It's when there is a problem with your purchase that you really find out what you are dealing with. This Christmas, my wife ordered a Ramirez guitar for me. As it turned out, when I opened the package on Christmas morning, there was a problem. With one phone call to David Collett, he not only fixed the problem in a more than satisfactory manner, but gained a new life time customer for you. It is rare to find a company that operates with a sense of integrity in its daily operations. Not only do your products stand out, but your employees easily out-shine them.
Richard Conway
President
Colorado Fly Fishing Guides
Dear Mr. Miklaucic
Before you deal with a company, you never really know what kind of relationship it will turn out to be. You always hope for honesty, integrity, good service and of course - superior products. If everything goes perfectly, you sometimes still never find out. It's when there is a problem with your purchase that you really find out what you are dealing with. This Christmas, my wife ordered a Ramirez guitar for me. As it turned out, when I opened the package on Christmas morning, there was a problem. With one phone call to David Collett, he not only fixed the problem in a more than satisfactory manner, but gained a new life time customer for you. It is rare to find a company that operates with a sense of integrity in its daily operations. Not only do your products stand out, but your employees easily out-shine them.
Richard Conway
President
Colorado Fly Fishing Guides