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View Full Version : Thanks Hugo for your Your Superb Service!


sseow
01-10-2006, 08:53 PM
Before my trip to US, I placed an order with GSI for the Segovia DVD, strings, books...when I received them, one of the book was wrong.
I called up Hugo yesterday and told him I'm leaving shortly and he offered his help immediately by sending the replacement overnight. I got the right book I originally ordered today in my hotel.
Thanks Hugo for being so thougthful...bravo GSI!
seow
florida

P/S: Hugo- I have also sent back the wrong book to you today by US Postal Service