Technical Assistance
If you are having technical trouble with our website, please notify us at gsimail@guitarsalon.com with your issue, and we will work to resolve it immediately. You can also reach us by visiting our contact page here: Contact Us.
Our website has been designed to work with all popular computer operating systems and web browsers, although we still recommend always using the latest versions available.
Logging In / Logging Out
You can log in to www.guitarsalon.com at the top of the left column, on any page. Once logged in, you can access your store account, change your personal information, review your current and past order, and participate in our online forum. You can log out at any time by clicking the Log Out button, also in the upper left of every page.
If you've forgotten your password, please click here for assistance.
Where's My Order?
If you are logged in, you can check the status of your orders at any time by visiting the My Account page. For many orders that have already been mailed out, you will also find a tracking number which you can use to monitor the progress of your shipment. If you have any additional questions, please do not hesitate to contact us.
Guitar Salon Forum
If you are have trouble with our discussion boards, you can try the dedicated Forum FAQ section, located here: FAQ. Otherwise, please notify us at gsimail@guitarsalon.com or using the contact information listed below.
Contact GSI
Our contact information can also be found below, in addition to the Contact Us page.
Guitar Salon International
1455 19th St.
Santa Monica, CA 90404
gsimail@guitarsalon.com
p 310.586.1100 / f 310.586.1142
Our office is open Monday through Friday, 8:30AM until 5:30PM. We are closed for all major holidays.
We're determined to make our site the best of its kind. Please do not hesitate to contact us to share any comments, questions or opinions.
Thanks for visiting!
GSI Staff