How it Works
We strive to provide a top quality auction feature where buyers get the chance to buy a world class guitar at a price they are personally comfortable with. After working to determine a minimum reserve, bidders who have a GSI Auction account can enter their offer for the guitar. At the end of the countdown, the highest bidder above the reserve wins the guitar. Please be careful when bidding, as all bids are considered final offers on guitars, and the winning bidder will be responsible for purchasing the guitar.
How long do auctions last?
Auctions typically start and end on weekdays, with regular listings live on the site for 7 days.
What is a reserve?
A reserve is the minimum price that a guitar will sell for. While we do show list prices, reserve values are not explicit on the listing. Instead, bids indicate whether the reserve has been met or not. A guitar will not be sold below the reserve price.
How do I register to bid?
You can register to bid by entering your information on this page. You will receive an email asking you to verify your email address and doing so is required in order to place a bid. If you don’t see the email, make sure to check your spam or junk folder as these emails often are labeled incorrectly as spam.
How does bidding work?
You simply type in the amount you would like to bid. If it’s higher than other bids and there is still time on the clock, you become the high bidder. Bidding advances immediately to your entered amount. The bid you place in the bid box will become the new high bid and the amount you will be responsible for paying should you win the auction.
How can I sign up for auction updates?You can subscribe to receive email auction updates by clicking into an auction listing and selecting the WATCH button at the top. If you no longer want to receive auction updates from a particular auction, you can click the WATCH button again to un-watch it.
I want to bid on a listing. Where can I find all of the relevant details?
We encourage all potential bidders to read the entire listing on the page, which includes important specs, a detailed description, photos, and an embedded video with a high quality recording of the guitar being played by a professional guitarist.
What happens if I win an auction?
If the timer ends and you are the highest bidder, you have won the auction. You will be contacted by representatives from Guitar Salon International who will work out payment and shipping details with you.
How does shipping work?
Shipping costs are the responsibility of the purchaser, and not included in the bid. Depending on your location, we offer UPS Ground or Overnight options. Feel free to contact us for help with best shipping options.
Are there any other costs besides purchase and shipping?
Unlike some other auction sites, we do NOT charge a buyer’s premium. However, depending on your location, you may be responsible for paying applicable sales tax or import duties.
What credit cards do you accept?
We accept most major credit and debit cards (Visa, Mastercard, AmEx, Discover)
Can I bid if I'm not in the US?
Sure! So long as you have registered with a valid credit card, you can bid from anywhere.
Can I cancel my bid?
We do not cancel bids on the site. Please be very careful when placing your bid.
If I win an auction, can I return my guitar for a refund?
No, all sales on auctions are final. Prior to bidding, we encourage you to read all you can about the guitar, the builder, and watch/listen to videos on the guitar posted by us. If you are able to visit our showroom you are welcome to come into the salon during auction week to try the guitar out. Although you can not return the guitar for a refund, we will extend our ExchangePlus on any guitar purchased from a GSI auction. Click here for details.
Do I need to buy a case separately?
No, cases are included with the guitars!